SANAE flexible engagement model
The main values in SANAE’s successful client relationships are quality, commitment and passion. We become a part of team and share a passion for customers’ business vision. SANAE’s flexible client engagement model follows our mission and provides help exactly the way you need it to give confidence in the software.
1. Client’s team extension model
VALUE
People with proper skills
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Most delivery risks are on client side
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High long-term TCO (total cost of ownership)
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SANAE RESPONSIBILITY
Managed resourcing
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SANAE SLA’s
Recruitment timelines
Staff warranties
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CLIENT RESPONSIBILITY
Project scope, estimations and planning
Project management
Quality management
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PRICING
Time and materials
2. Project execution model
VALUE
Project executed by full-grown project team
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Delivery risks are shared between client and SANAE
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SANAE RESPONSIBILITY
Managed software testing
Managed resourcing
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SANAE SLA’s
Recruitment timelines
Staff warranties
Project delivery
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SHARED RESPONSIBILITY
Project scope, estimations and planning
Project management
Quality management
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PRICING
Time and materials
3. Managed testing services model
VALUE
Full service in particular business domain(area) based on solutions and/ or application
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All delivery and support risk are on SANAE side
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Low long term TCO (total cost of ownership)
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SANAE RESPONSIBILITY
Manage product and service delivery
Managed software testing
Managed resourcing
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SANAE SLA’s
Delivery timeliness
Deliver quality
Support quality
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CLIENT RESPONSIBILITY
Provide business vision
Accept results
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PRICING
Fixed price Fixed scope